Maintenance (4)
Fault finding and rectification
We also attend on-site calls for fault finding and rectification for system break downs. The defective equipment may be taken to our technical facility for repair and return to the site after rectification.
We respond to your call outs as and when you require us to be on site - This service is offered as an ‘essential response service’ and we will attend site to fix your problem at our standard call-out rate plus hours worked on site plus necessary parts.
Request an Engineer
Call us directly at 04-421- and ask for maintenance department or
Email our Operations Department at operation (a) xtec.me
Our expert team of engineers are committed to providing the very best in after sales support, across the UK by utilizing strategically placed service engineers across the country. Planned preventative maintenance is essential to ensure both the operational performance and safety of your systems. We work closely with clients to establish their needs and provide competitive, tailor-made Planned Preventative Maintenance packages suit all levels of systems and to meet all budget requirements. | |
| |
By having an annual maintenance support contract with us, you would gain the benefit of having a broad spectrum of specialist help on call to quickly resolve any issues or problems as and when they arose, whilst you remained focussed on your own core business.
By taking on the whole responsibility for maintaining your system we would seek to make it as efficient and stable as possible, you would also gain in the knowledge that by taking advantage of our fixed price all inclusive contracts, you could accurately budget for your maintenance support regardless of the problems that might arise.
A key feature of this Full Service Contract are regular routine service visits, where we conduct performance checks and address any minor remedial problems.
We are committed to the very best in customer service. To ensure rapid response and total peace of mind we offer a 24 hour 7 day a week service and repair throughout the UAE. Whether you need a fast effective response to an emergency situation or wish to maintain the safe efficient working of your systems through a planned preventative maintenance contract we can help. | |
| |
From our Dubai offices our expert team of engineers are committed to providing the very best in after sales support. Depending upon your circumstances, we are able to offer several levels of service and are not constrained by "fixed contracts", we believe in providing flexibility, reliability and performance as standard.
We have clients who demand a 1hr response for an engineer on site, other clients 4 or more hrs is adequate. Conversely we are able to offer you whatever package you require, down to the "pay as you go", whereby if your system develops a fault, simply call us and an engineer will attend site carry out the repairs and bill you accordingly on a time and materials basis - easy.
We are committed to the very best in customer service. To ensure rapid response and total peace of mind we offer a 24 hour 7 day a week service and repair throughout the GCC.
Whether you need a fast effective response to an emergency situation or wish to maintain the safe efficient working of your systems through a planned preventative maintenance contract we can help.
